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  • Frequently Asked Questions - Omni

Frequently Asked Questions

On February 20, 2026, the Omni website transitioned to Revvity.com. We have included some FAQs to help address some of the most common questions, but of course, contact us if you have any questions.

  • Quick links
  • About the transition to Revvity
  • Orders & payment
  • Support & resources

About the transition to Revvity

  • What is Omni's affiliation with Revvity? 

    In May 2023, Revvity launched as a science-based solutions company focused on developing technologies and solutions across disease pathways to help solve the world's greatest health challenges. Omni homogenizers, sonicators, and centrifuges are part of Revvity's comprehensive portfolio of life science research and diagnostic solutions.

  • Why is the website changing? 

    Omni homogenizers, sonicators, and centrifuges are part of Revvity's comprehensive portfolio. As part of our continued brand alignment, we're consolidating content under Revvity to create a single, centralized destination for product information, resources, and online ordering.  

    Omni products have been available on Revvity.com since May 2024, and this update further enhances that experience by bringing all supporting content together in one convenient location.

    Follow Revvity Life Sciences on LinkedIn for the latest updates and innovations. 

  • Are product offerings changing? 

    No. All product offerings remain the same.

  • Is anything else changing that I should be aware of? 

    No, not at this time. We'll make sure to communicate any future company changes to you, but of course if you have any questions, please contact us.   

    Follow Revvity Life Sciences on LinkedIn for the latest updates and innovations. 

Orders & payment

  • Do I need to change anything in my ordering or payment information?

    No. There are no changes to your ordering or payment process.

    You may continue to place orders using a purchase order directly with Omni International or through Revvity. You can also place orders online at Revvity.com, where both credit card and purchase orders are accepted.

    Order & Payment Contacts:

    • Email orders: hmg-sales@revvity.com
    • Payment inquiries: hmg-accounting@revvity.com

    If you have any supplier set-up questions, please contact us.

  • Can I order Omni products on Revvity.com? 

    Online ordering capabilities for Omni products are currently available to customers in the United States, Canada, Europe and Australia. If you would like to place an order for any Omni product outside these regions, please don't hesitate to contact us. You may also call us at +1.770.421.0058 or 800.776.4431.

Support & resources

  • Do I still use the same phone numbers? 

    Yes. You can continue using the same phone numbers and expect the same legendary service from our Customer Care team.

    Reach us at +1.770.421.0058 or 800.776.4431, or email us at hmg-sales@revvity.com.

  • How do I contact the Customer Care, Technical Support, or Sales teams?  

    You can continue using the same contact methods and expect the same legendary service from our sales and support teams.

    • Contact Customer Care
    • Contact Instrument Support & Service
    • Contact Sales

    Reach us by phone at +1.770.421.0058 or 800.776.4431, or email us at hmg-sales@revvity.com.

  • Where can I find product resources? 

    All your product documentation and support materials are available on Revvity.com.

    Explore the Revvity Resource Center for application notes, brochures, and technical content, or access Manuals & IFUs for detailed product manuals and instructions for use.

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Questions?
We’re here to help.

ecommerce.support@revvity.com
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